Owners, welcome to the family.
You take pride in your work and in the fact that you own the hardest-working van on the road. And we take pride in creating the best ownership experience available. So to help, we’ve collected a few VanCARE resources to keep your work van and your business running smoothly. And if we can help in any other way, don’t hesitate to Contact Our Dealership.
Mercedes-Benz Prepaid Maintenance
LOWER TOMORROW’S MAINTENANCE COSTS TODAY.
Need to know what’s covered in your prepaid maintenance agreement? Maybe you’d like to see how much you’re saving per kilometre. Here you’ll find all of the information about our Mercedes-Benz Prepaid Maintenance. And if you’ve recently purchased your van, there may still be time to add a Prepaid Maintenance agreement to your van so you’re protected from potential future increases in parts and service costs.
The information provided and its content may be changed at any time without notice. All lease return obligations are subject to the terms and conditions set out in the applicable governing agreement.
1 Sign and Drive services (flat-tire change, battery jumpstart, and refueling) will be performed at customer’s expense.
2 Every attempt will be made by Mercedes-Benz 24-Hour Roadside Assistance to aid a customer. However, the following circumstances may limit our ability to provide service:
Restricted Roadway: Many provinces / cities have roadways in which they do not let unauthorized emergency road service in that area to assist.
Acts of Nature: Due to heavy snowstorms, flooding, or other acts of nature, the ability to obtain service may be limited or in some cases, unavailable. In these cases, you may be asked to call 911.
Vehicle Accessibility: Additional charges may apply for a breakdown location not reasonably accessible from a roadside location, as determined by our authorized technician or roadside service tow provider. These circumstances include, but are not limited to, parking garages that inhibit tow services’ ability to access and retrieve disabled vehicles and vehicles at off-road locations.